technical IT solutions

INNOVATIVE AND CREATIVE SOLUTIONS FOR TODAY'S TECHNICAL ENVIRONMENT

Iuvo provides a wide-array of Information Technology Services that assist its clients in all aspects of technical support of their mission critical applications.

Iuvo’s information technology services include cost-effective and innovative solutions in the following areas:

Monitoring

Our monitoring capabilities enable automated updates, expiration alerts, advanced summaries and status reports, as well as the ability to view scheduled and performed tasks. This allows us to take a proactive approach to your technology. When problems arise, we resolve them before business disruption and/or downtime even has a chance to occur.

IT Help Desk

We ensure your staff can be productive without dealing with the hassle of technology issues. When your staff members have questions or concerns, our help desk professionals are just a phone call away. If on-site assistance is necessary, you can schedule a service call thru the Iuvo website.

Remote Assistance

Remote assistance allows your employees to access business-critical information technology to work on-the-go. Our team of IT professionals will set up and configure your systems to support remote access for maximum productivity anytime, anywhere.

IT Consulting

We stay on top of the most current industry trends and solutions to make sure we are offering innovative technology.

Onsite Assistance

As required onsite visits to resolve issues.

Vendor Management

As required we can handle IT vendors for you. Example: Microsoft, Amazon Web Services, Oracle, etc.

Disaster Recovery

Disasters, such as human error, system failures, natural disasters, and viruses, can have a devastating impact on your technology and your business. Disaster recovery planning to keep your technology up and running in the event of a disaster, so you can continue business operations at all times.

Cloud Computing Services

Iuvo provides a full-scope Cloud Computing service that brings a piece-of-mind to its clients of data security and accessibility while alleviating the burdens on in-house IT networks.  Iuvo’s Cloud Computing Services is subscription-based and allows clients to transform IT services into a dynamic service supply chain without a significant investment.

Iuvo delivers both a public and private cloud computing service across diverse virtual and physical platforms so that its clients can quickly and fully capitalize on efficient and flexible networks with immediate optimized business values.

Turn-key Cloud Services

One environment for the collaboration, implementation and management of cloud services

Getting use of applications at a rapid rate for a minimal cost helps Iuvo’s clients realize business investment at lightning speed.  Iuvo’s turn-key cloud services allow clients to commence immediate use of their applications providing a competitive edge over their competition.

Iuvo’s clients only invest in utilized applications.  Iuvo can add resources on-demand as the need for applications increases allowing our clients to invest only in those applications used.

  • Quick Cloud Implementation
  • On-Demand Delivery Composite Services are provided via Packaged Applications
  • Fast Composite Service Deployment with a User-friendly Interface
  • Scalable Services with a User-Friendly Interface
Virtual Environment Management

Let Iuvo bring efficiencies, security, assurance and optimization to your virtual environments.  Iuvo helps its clients quickly realize cost benefits and return on investment faster than in-house network environments.

Iuvo provides a problem-solving solution that includes full-scope management of virtual environments while delivering automated advancements allowing its clients to focus on opportunities and capitalizing on those opportunity costs.

  • Outstanding security, management and service assurances
  • Significantly lowering costs while quickly appreciating ROI
  • Innovative ways of speed and agility providing a new level of business competitiveness
  • Application delivery from any place and at any time
IT Management Software as a Service

IT Management Saas is an innovative and cost-effective solution to provide any-time, anywhere access to your mission critical software applications Iuvo provides innovative and cost-effective solutions to its clients in the area of software deployment as a service.  Iuvo hosts all of the Deltek® software products:  Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®, Deltek Vision®, and IBM/Cognos 8 Business Intelligence®.

The Deltek® software applications are accessible to Iuvo’s clients anywhere and at any time giving our clients 24/7/365 access to their financial data.  Iuvo also hosts other enterprise software vendor products such as Microsoft® software products:  Microsoft Dynamic®; Microsoft Office®, Microsoft 2007®, Microsoft XP®, Microsoft Vista®; Microsoft SQL Server®; and Oracle® Operating Systems (Oracle Solaris®, Oracle® Linux, and Oracle VM® operating systems).

  • Accomplish greater ROI in record time
  • Minimize deployment time and resourcesS
  • Substantially lower risk
  • Greatly reduce overall costs
  • Add functionality as demand increases
Cloud Security

Bring a whole new level of data security controls to your business while ensuring process compliance to both public and private services.

Cloud computing brings many efficiencies, but also introduces a whole new element of security and compliance issues.  Iuvo provides a safe and secure virtual environment through its state-of-the-art cloud security services.  Iuvo’s clients rest assured that their software application and proprietary data is maintained in a highly guarded network environment.  Iuvo performs extensive due diligence and audits on its networks so as to provide clients with the utmost security and compliance solutions.

  • Expand enterprise network security to the cloud
  • Deliver security to both public and private cloud environments
  • Enable security and compliance capabilities from the cloud
  • Deliver extensive due diligence and auditing services to ensure cloud security
Fast, easy and cost-effective technical support services available around the clock to support your Deltek®, IBM/Cognos®, Microsoft® or Oracle® software applications.

Iuvo’s clients enjoy the assurances of a one-stop-shop for all of its technical support needs when it comes to their Enterprise Resource Planning (ERP) software applications. Iuvo provides technical support for the Deltek®, Microsoft® or Oracle® software applications. Our clients can call Iuvo to ask questions, report a problem and receive bug-fixing advice, or install bug patches and upgrades.

While purchasing maintenance services for software applications directly from the vendor is important, those services only deliver so much in value. Iuvo delivers that added-value to the general vendor-provided maintenance services, such as “how to” advice for example, when such added-value would come at an extra (and more expensive) cost if only purchased directly from the software vendor.

Iuvo’s technical staff has decades of experience in Deltek® software applications such as Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®, Deltek Vision®, and IBM/Cognos 8 Business Intelligence®. Iuvo’s technical staff is also extensively knowledgeable in Microsoft Dynamic®; Microsoft Office®, Microsoft 2007®, Microsoft XP®, Microsoft Vista®; Microsoft SQL Server®; and Oracle® Operating Systems (Oracle Solaris®, Oracle® Linux, and Oracle VM® operating systems).

Global technical services that bring real-time, cost effective technical solutions to Iuvo’s clients
Technical advice, bug patch installation, upgrade installation and much more to ensure your Deltek®, Microsoft® and/or Oracle® software applications continue to run smoothly
Services from anywhere on the globe

When the basic software vendor-provided technical support services don’t meet your needs, where do you go from there?

Iuvo’s consulting services, that’s where! Iuvo provides consulting services on ERP software applications to help its clients overcome even the toughest challenges faced in operating complex software applications.

Consulting Services

Iuvo’s consulting services can be delivered on Deltek® software applications such as Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®,Deltek Vision®, and IBM/Cognos 8 Business Intelligence®. Iuvo’s technical staff is also extensively knowledgeable in Microsoft Dynamic®; Microsoft Office®, Microsoft 2007®, Microsoft XP®, Microsoft Vista®; Microsoft SQL Server®; and Oracle® Operating Systems (Oracle Solaris®, Oracle® Linux, and Oracle VM® operating systems).

Where the rubber meets the road in your technological needs, you can rely on Iuvo to help you run efficient, cost-effective systems so as to optimize your investment while appreciate the best in ROI. Iuvo’s provides personalized technical services at the client site, working side-by-side with the IT, finance and operations staff to ensure integrated, full-coverage of ERP software applications.

On-site, collaborative consulting services enabling full-scale technical support above and beyond traditional maintenance services
Installation, implementation, and data conversion services for ERP software applications
Minimizing costs while maximizing ROI on ERP software application investments
Delivering a knowledgeable solution to complex ERP challenges

Once the ERP software applications are installed and implemented, the staff and users of the system typically need training.

Iuvo provides a wide-array of training services customized to meet its client’s needs in the use and operation of their ERP software applications.

Iuvo’s training services go hand-in-hand with the consulting and technical support services so as to allow the client to realize a faster ROI. Iuvo can provide in-house training on the client’s site, virtual training via a WebEx® or other online medium, or off-site training services all while utilizing the ERP software vendor materials.

Give your employees the leg-up that they’ll need in using and operating your new ERP software investment. Let Iuvo help you get those employees up-to-speed in the utilization of the ERP software so that they can commence use sooner rather than later.
On-site, classroom training on Deltek® software products (Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®, Deltek Vision®, and IBM/Cognos 8 Business Intelligence®) as well as Microsoft® and Oracle® software products.

Train-the-trainer services on Deltek® software products (Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®, Deltek Vision®, and IBM/Cognos 8 Business Intelligence®) as well as Microsoft® and Oracle® software products.

Virtual classroom training on Deltek® software products (Deltek Costpoint®, Deltek GCS Premier®, Deltek Time & Expense®, Deltek GovWin®, Deltek Cobra®, Deltek winsight®, Deltek Open Plan®, Deltek Vision®, and IBM/Cognos 8 Business Intelligence®) as well as Microsoft® and Oracle® software products via WebEx® or other online medium.

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We believe in fostering positive, long-term relationships with our clients. Contact us to find out how we can help you achieve the success you deserve.

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